Everything included to scan up to 350 photos: - 1-350 slides, negatives, or photos scanned - Your images stored on a free DVD - Free 30 day trial of a password-protected personal website for photo sharing and cloud back up of your images
May I buy a voucher for negatives?
Yes, you may go to http://www.photobin.com/dailydeals and review the current deal we have in production for our product.
How do I apply my voucher toward my order?
After selecting which product you would like, and progressing to the shopping cart page ( which shows your total and shipping and handling options ). At this page you can enter your Voucher codes in the Blue box located just under the list of your products. Once you enter your voucher code it should adjust the grand total of your order to the correct amount.
How many negatives may I send in with an order?
For customers who wish to scan their negatives, we have several options for you. You can choose from a pack of either 200 or 400 negatives to send in. As well as a new pack we call Mix Pics, which allows the customer to add their choice of either photos, negatives, or slides to a total amount of 200 or 400 ( Mix Pics 200 or Mix Pics 400).
What size negatives do you accept?
We accept 35mm negatives and APS. Click here for our full list of accepted formats -
Accepted Slides and Negatives Visual Guide
How do you return the negatives to me?
Your photo negatives, DVD, CD and/or prints will be carefully returned to you with care packaged in a PhotoBin box.
Can I combine multiple scanning orders in one box?
Absolutely, just make sure all included photos/media to be scanned is properly payed for and has been ordered prior to being sent to our San Diego facility.
How long does it take to get my order?
How do I apply multiple vouchers to an order??
You may use multiple vouchers when purchasing our products although the following applies: Only one voucher can be applied per shopping cart order. If you have additional vouchers, separate the orders one at a time so that you can apply each voucher into a single shopping cart order. This will generate applicable shipping and handling fees, as well as sales tax per order.
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Please email our Customer Service team at CS@photobin.com. Call our Customer Support team at 800-441-3175 from within the U.S. For all calls outside of the U.S. please call 858-869-9900. Our hours of operation are Monday through Friday from 9:00 am until 5:00 pm.